OKCoin Suspends Payment Options Due to Signature Bank Problem

OKCoin Suspends Payment Options Due to Signature Bank Problem

On March 14, Xu Mingxing said on Twitter: “Due to the problem of Signature Bank, OKCoin has just suspended the ACH and wire transfer functions. All customers’ funds are safe, cash withdrawal is open at any time, and customers can withdraw at any time. OKX and OKCoin are independent exchanges, and the operation of OKX is not affected.”

Xu Mingxing: OKCoin suspended ACH and telegraphic transfer functions due to the signature problem

Analysis based on this information:


On March 14, Xu Mingxing took to Twitter to inform the public that due to a problem with Signature Bank, OKCoin has suspended the ACH and wire transfer functions. The customers’ funds are safe, however, they will not be able to use these particular payment options for the time being until the problem with the bank has been resolved.

To put this in perspective, OKCoin is a cryptocurrency exchange servicing over 100 countries. Their customers have the ability to trade(including margin trading), deposit, and withdraw funds through the platform leveraging a wide range of payment options. Automates Clearing House (ACH) and wire transfers are two of the most popular payment methods offered by OKCoin in order to cater to customers who prefer not to use third-party providers. ACH is an electronic network that allows financial institutions to transfer funds to and from each other. Wire transfer, on the other hand, is an electronic transfer of funds from one bank account to another.

However, OKCoin has suspended these payment options in response to an issue with Signature Bank, a New York-based bank that OKCoin uses to facilitate fiat currency deposits and withdrawals. At present, it is unclear what the issue at Signature Bank is, neither was there any indication from Xu Mingxing regarding when the issue will be resolved.

It is important to note that despite the suspension of ACH and wire transfers, all customers’ funds are safe and cash withdrawals are possible at any time. Furthermore, while OKCoin and OKX both belong to the same organization (OK Group), they are two independent exchanges. According to Xu Mingxing, the operation of OKX will not be affected by the issue with Signature Bank.

In conclusion, Xu Mingxing’s message regarding OKCoin’s suspension of ACH and wire transfer options serves to inform customers that the exchange is responding to an issue with Signature Bank. The exchange assures customers that their funds are safe and cash withdrawals remain possible. While it is not clear what the issue with Signature Bank is, it is evident that OKCoin is taking the necessary steps to ensure its customers’ security and comfort.

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